Health Update: What We Want Our Steve Wallen Swim School Family to Know

Health Update: What We Want Our Steve Wallen Swim School Family to Know

At Steve Wallen Swim School, everyone is family.

We want to thank each and every one of you for choosing SWSS as your home for swim lesson instruction. In these unprecedented times, we are working hard to keep our students, staff, and community safe and healthy. To that end, as many of you know, we have made the difficult decision to close our facilities and cancel swim lessons temporarily in order to help prevent the spread of COVID-19.

When the time comes, we are excited to jump right back in where we left off! When we do, we want our families to take comfort in the fact that their safety is top of mind. The following information outlines the steps we will continue to take upon reopening our schools, to help prevent the spread of all illness and disease, and keep our students, families, and staff safe.

What We Want Our SWSS Family to Know

Cleaning and Sanitation

While we pride ourselves on cleanliness and safety at both our El Dorado Hills and Roseville swim schools, we will continue to enforce additional safety precautions and measures. This includes:

  • More frequent cleanings of each Steve Wallen Swim School location and the equipment we use.
  • Additional sanitation stations available throughout our facility.
  • Frequent deep cleaning sanitations to help provide a healthy environment for you and your family.

State-of-the-Art Facilities

The virus is not transmitted through pools. As we’ve shared previously, the CDC has indicated that there is no evidence the virus can be transmitted in a properly maintained pool. Our facilities offer state-of-the-art filtration and UV sanitation in order to provide the safest swimming environment for your family.

Our ventilation systems are designed to far exceed the health standard requirements for air turnover in order to provide the safest and freshest air possible for our students.

Makeup Lessons

As always, we offer a great deal of flexibility with makeup lessons. If you or your child are not feeling well, it is in everybody’s best interest that you reschedule your swimming lesson. Rest assured, you will not lose your class; the SWSS makeup policy allows you 6 months to make up that class. Call, text, or email with advance notice to let us know you won’t be at your lesson, and we’ll make a note on your account so you can schedule your makeup when you’re feeling better.

We’re Always Monitoring the Latest Guidance

In order to maintain the health and safety of our students, staff, and community, we are always monitoring recommendations and developments from the appropriate health agencies. We stand ready to reevaluate and update our processes and actions accordingly to help prevent the spread of the Coronavirus, as well as any other health concerns.

What You Can Do to Help

  • Please stay home if you or your child are not feeling well. We will provide makeups for missed classes.
  • Wash your hands with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based sanitizer.
  • Keep your children away from others who are sick.
  • Teach children to cough and sneeze into their arm or elbow, not their hands.
  • Clean and disinfect household objects and surfaces in your home regularly.
  • Avoid travel to destinations where the outbreak is prevalent or know.
  • We encourage everyone to stay up to date on health information by visiting the CDC website.

Our Commitment to You

Steve Wallen Swim School is committed to taking extra precautions to ensure the health and safety of our families, guests, and team members.

Our Steve Wallen Swim School locations will continue to follow the guidelines put in place by their local health authorities. This may include limiting special events and Family Swims upon reopening.

Please keep an eye out for SWSS email newsletters as well as social media updates on our Facebook, Instagram, and Twitter pages for the latest information on our plans to reopen.

If you have any immediate questions, please don’t hesitate to contact us in El Dorado Hills or Roseville.

We thank you for your patience and support during this difficult time. The SWSS team can’t wait to see you all back in the pool in the near future. Stay safe, swimmers.

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