Voucher Policy

Voucher Students 

To ensure accurate billing and scheduling, a separate voucher is required for each student for each session. Sessions are offered in 3-week, 4-week, or 5-week durations. Please refer to the session schedule for the correct tuition amount corresponding to your desired session.

A valid credit card must be kept on file to reserve class placements. If a voucher is not received or contains errors (e.g., incorrect amount, incorrect dates, or multiple sessions combined), the parent or guardian will be responsible for paying the balance upfront. Reimbursement will be issued once the correct voucher is received and verified.

 

❌ Cancellation Policy

Session Cancellations

  • 2 weeks’ notice is required to cancel an entire 3-, 4-, or 5-week session.
  • Cancellations made with less than 2 weeks’ notice will incur a $25 cancellation fee per student.

Single Class Cancellations

  • 6 hours’ notice is required to cancel a single class.
  • Cancellations made with less than 6 hours’ notice will incur a $10 late cancellation fee in order to receive a makeup lesson.
  • If you do not notify us that you will not be attending, the class will be forfeited, and no makeup will be provided.

To cancel, please use our online form: www.wallesnwim.com/cancellations