Payments and Cancelation

Payments

Payment is due on the first class of each session in order to secure your spot. No partial payments, please. After the new session has started, we cannot issue a refund for any missed classes and any unused classes will be applied as a credit on your account. Steve Wallen Swim School accepts cash, check, and Visa, MasterCard, Discover, and American Express.

PAYING WITH CHECK: The check should be made out to Steve Wallen Swim School. If a check is returned for any reason, a $25.00 fee will be added to your balance.

PAYING WITH CASH: You must sign the receipt at the time of payment.

Charter School Students: We will run your credit card on file the first week of each new session and will refund your card once the voucher payment is received. Keep in mind, many charter schools do not start to process these payments until after the classes are completed.

Refund Policy

Steve Wallen Swim School does not issue refunds for those families who have already started a session and will only apply any refund or unused classes as a credit to your account.

CANCELLATIONS: If lessons are canceled due to facility closure, please contact us and we will schedule a make-up class.

Due to operational costs, no monetary refunds will be given at Steve Wallen Swim School. We will allow you to transfer swim lessons to another child or student enrolled in our program if you authorize it.